Privacy Policy

1. Who We Are

This website is operated by Pouya payam Personal Shopping Services CO. L.L.C S.O.C, registered in the United Arab Emirates (“Salon Scale Dubai,” “we,” “our,” or “us”). This policy explains how we handle personal information when you visit SalonScaleDubai.com or contact us about our services.

2. Information We May Collect

• Information you send through WhatsApp or another agreed communication channel, such as your name, phone number, business details, project requirements, and messages.
• Project materials you provide after engaging our services, including logos, images, service information, and website content.
• Basic technical records produced by our hosting provider, such as IP address, browser type, requested page, and access time, where those records are generated for security and operation.

This website does not currently use advertising trackers or third-party analytics. It may use local browser storage only to remember display preferences. We do not collect payment-card details through this website.

3. How We Use Information

• Respond to enquiries and prepare proposals or quotations.
• Provide, manage, and support agreed services.
• Maintain the security and operation of the website.
• Keep business, accounting, and legal records.
• Comply with applicable laws and lawful requests.

Depending on the circumstances, processing may be based on your consent, steps requested before entering a contract, performance of a contract, our legitimate business interests, or a legal obligation.

4. Service Providers and External Links

We may use service providers only where reasonably necessary to host the website, communicate with you, process an agreed payment, or deliver contracted work. Providers process information under their own terms and privacy practices. If you contact us using a WhatsApp link, your interaction is also governed by WhatsApp’s privacy policy. Some providers may process information outside the UAE, subject to applicable safeguards.

5. Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes described above, including service, accounting, dispute, and legal requirements. We use reasonable technical and organizational measures to protect information, but no online transmission or storage system can be guaranteed completely secure.

6. Your Choices and Rights

Subject to applicable law, you may ask to access, correct, delete, restrict, or obtain a copy of your personal information, or object to certain processing. You may also withdraw consent where consent is the applicable basis. Some information may need to be retained where required by law or an existing contract.

7. Children’s Privacy

Our services are intended for businesses and adults. We do not knowingly request personal information from children through this website.

8. Policy Updates

We may update this policy when our website, services, or legal obligations change. The effective date above identifies the latest version.